Shipping policy

Shipping Policy

Last updated: September 19, 2026

Free shipping

Standard shipping is free on every order to the United States. There is no minimum spend and no handling fee added at checkout. We currently ship to US addresses only.

Processing time

Orders are prepared and dispatched within 1–3 business days of payment. Orders placed on a weekend or public holiday begin processing on the next business day.

Delivery time

Standard delivery takes 7–15 days after dispatch. Total time from order to doorstep is therefore typically 8–18 days.

Our products ship from our overseas manufacturing partner. This is how we are able to offer them at this price, and we would rather tell you plainly than surprise you after you have paid. If you need an item by a specific date, please take the full window into account.

Halloween delivery

To have Halloween décor on your porch before October 31, please order by October 13. Orders placed after that date may still arrive in time, but we cannot guarantee it.

Christmas delivery

To receive your order before December 25, please order by December 1. Orders placed after that date may still arrive in time, but we cannot guarantee it — carrier networks slow considerably through December.

Tracking

You will receive a confirmation email as soon as your order is placed, and a second email with a tracking number once it is dispatched. Tracking can take 2–5 business days to begin showing scans after dispatch; this is normal and does not mean the parcel is lost.

Bundles and free gifts

Items in the same order ship together in one parcel. Digital items (such as the Porch Styling Guide) are delivered by email and do not affect shipping.

Incorrect addresses

Please check your shipping address carefully at checkout. If you notice a mistake, contact us immediately — we can usually correct it before dispatch. Once a parcel has shipped, the address cannot be changed. Orders returned to sender because of an incorrect or incomplete address can be reshipped at your cost, or refunded less shipping.